Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now

×

Alcorn McBride AM4 Digital Audio Machines Go to the Head of the Class at San Jose Public Libraries

The San Jose California public library needed to upgrade PA systems at its 23 locations. They relied on their Santa Rosa-based AV system integrator; PCD, Inc. to provide them with a solution. PCD, Inc. has a 15 year relationship in handling the libraries' AV needs.

The San Jose California public library needed to upgrade PA systems at its 23 locations.  They relied on their Santa Rosa-based AV system integrator; PCD, Inc. to provide them with a solution.  PCD, Inc. has a 15 year relationship in handling the libraries’ AV needs.  

John Rudolph, PCD’s vice president and general manager identified the ease of use as the primary consideration in selecting Alcorn McBride AM4 Digital Audio Machines to consistently handle the libraries’ many timed announcements.  The libraries’ AV system needs to be operated by non-technical personnel.  “The previous system was far too complicated; you had to be a professional programmer just to access it,” says Rudolph.  “By contrast, the AM4 was not only easy to install, it’s easy for the staff to use.  And that made our job of training the client very easy. One of the strong selling points for the AM4 was the ethernet access enabling one central administrator to access, monitor and update the announcements for all branches. Another appealing feature was the NTP time synchronization, all announcements will trigger on time even after daylight saving time change.”

“We installed one PA system with the AM4 and they liked it so much that we did a second,” says John Rudolph.  “Now, we’re upgrading every one of the libraries: Ten libraries have the AM4 and we’ll finish all 23 locations by the end of the year.”

Rudolph explains that certain messages are prerecorded and programmed into the PA systems.  These messages include the opening and closing announcements, emergency alerts and knowledge on special programs.  “For the most part, the AM4 is used for automated announcements, but it can also be triggered manually when needed,” he says.  “The library staff can go in and set it up very easily; it’s very easy to program and navigate through.”

Rudolph says Alcorn McBride’s customer support is “great” but he really doesn’t need to take advantage of it.  “We’ve hardly needed it!  Alcorn McBride products just work.”

About Alcorn McBride:

Founded in 1986, Alcorn McBride is the leading manufacturer of show control, audio and video equipment for the themed entertainment industry, and a rapidly growing provider of audio and video systems for retail environments and transportation applications.  Staffed by some of the industry’s best engineers and backed by outstanding customer support, the company has demonstrated great agility in bringing new designs to market.  A hallmark of Alcorn McBride products is their durable, zero maintenance design.  The company’s products provide consistent, reliable operation for audio and video playback applications worldwide.  For more information, visit www.alcorn.com. 

# # #

Featured Articles

Close