Eliminating Sonic Shadow

Bose Professional was installed in the arena, and now meetings, shows, and sporting events all have the clear and intelligible sound they need.
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With a 15-year track record of hosting some of America’s greatest entertainment acts, the Bon Secours Wellness Arena in Greenville, S.C., is one of the South’s premier entertainment destinations. The 15,000-seat venue has hosted a variety of musical artists and events in addition to serving as home ice for the ECHL-league Greenville Road Warriors hockey team. The venue’s existing sound system was pushed to its limits and beyond; in particular, there was a chronic sound “shadow” on the other side of the dasher boards that ring the hockey rink, dimming the sound for those premium seats nearest the ice. As part of a $13.1 million renovation that began last year, a new RoomMatch system from Bose Professional was installed in the arena, and now meetings, shows, and sporting events all have the clear and intelligible sound they need.

“This venue is used for such a wide range of events, from sports to music to meetings, and the sound system in place simply needed to be updated to provide the flexibility for the different events and seating arrangements,” explains Ken Betsch, Principal at Betsch Associates, the architectural firm that designed the renovation.

Consulting company Avant recommended a RoomMatch configuration. The system was installed by Pensacola, Fla.- based Pro Sound & Video, based on the design from Avant Acoustics. During the design process Avant Acoustics’ use Bose Modeler software to precisely define the room’s acoustics, leading to the determination that 16 RoomMatch modules would be needed for optimal sound quality. The arrays’ highly specific dispersion patterns aim the sound precisely onto seating areas and away from reverberant surfaces.

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