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Case Study: National Governors Association, Washington, D.C.

After a complete renovation of its headquarters in Washington, D.C., the National Governors Association (NGA) now offers staff and visitors comfortable, modern workspaces that include a dozen new LG digital signage displays and nearly 100 LG UltraWide computer monitors for messaging and remote collaboration.

“After 12 years without upgrades, the existing conference room technologies had fallen so far behind that they were only used rarely, if at all,” said Andy Bukowski, AV design expert for CTSI, the integration firm responsible for upgrading the NGA’s networking, data and audiovisual systems. “Now the NGA headquarters allows visiting governors and their staffs to continue the hard work of governing their states while visiting the nation’s capital.” The redesigned conference rooms enable plug-and-play setup for conference calls or presentations on LG 4K Ultra HD displays ranging from 55 to 98 inches diagonal, with most offering BYOD including HDMI connections and Airmedia wireless casting. With the ability to display custom interactive content as well as PC feeds or cable TV, an 86-inch LG touchscreen display in the lobby can display custom interactive content as well as PC feeds or cable TV and previews the technology inside. The Visiting Governors’ Office features a 49-inch LG 4K display with simple laptop and tablet connections. A 55-inch LG 4K model mounted on a rolling cart enables any space to host presentations or videoconferences.

With 90 employees, the NGA makes use of two conference rooms with 75-inch LG 4K displays and two more with LG 55-inch 4K displays. In the largest, most popular space, the Capitol View Conference Room, the city’s grandeur is complemented by a 98-inch LG 4K display. All of the displays feature LG’s advanced IPS panels, which are also used in the office’s new LG 34-inch UltraWide desktop monitors.

“The NGA employees expressed a desire for dual-monitor workstations,” Bukowski explained. “By using LG’s UltraWide 32:9 aspect ratio monitors instead of dual-monitor setups, we were able to deliver the larger digital canvas they needed while simplifying system design and connections, resulting in cleaner appearance and smoother operation.”

Perhaps the most unique aspect of the NGA’s new technology infrastructure is CTSI’s Subscription Service that allows the NGA to request replacement technologies as new displays or features are introduced in the coming years through a monthly subscription.

“Our clientele includes some of the most powerful people in the country, so it’s paramount that the technologies and spaces we offer them work flawlessly and deliver fast, simple means to get their work done,” said Shantia Puckett, the NGA’s associate director of information technology. “During the presidential inauguration in January there were a number of governors using our offices and conference rooms, and when they needed to launch a Zoom meeting, we were ready.”

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