CASE STUDY: Meadows Office Interiors, Manhattan

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Meadows Office Interiors is a contract furniture dealer specializing in high-end custom furniture design and installation for corporations. This women-owned business enterprise has achieved market-leading presence. Meadows has standardized on InFocus Mondopads for video conferencing, utilizing both Mondopads and JTouch interactive whiteboards for digital collaboration within its own offices as well for customer projects.

Meadows recently moved their Manhattan headquarters to the iconic Lipstick Building. CEO Sheri David, COO Marissa Allen, and Chairwoman Rosalie Edison, designed a state-of-the-art working showroom facility including conference space as well as formal and informal meeting space to showcase the integration of technology and furniture. Adding sophisticated collaboration technology with video conferencing capability was an important part of this integration. The team needed to support intra-office multi-party design collaboration, host interactive sales presentations, and demonstrate first hand for their customers who collaborative technology could work in dynamic, real-life office environments. “We didn’t want a system that required users to be tech-savvy to take advantage of the tools,” Shen says. “User adoption was important.”

The Meadows team selected Mondopad, which is both a video conferencing device as well as interactive whiteboard, for their conference and meeting rooms, and JTouch for open space areas where only interactive whiteboards are needed. They were attracted to the all-in-one feature set and as designers they liked the aesthetic.

In partnership with InFocus, Meadows now offers full-circle service—proposing and handling the technology portion of collaboration space design in addition to their traditional furniture focus.

Meadows uses InFocus Mondopad to collaborate with employees, design firms, architects, and customers, crediting the technology for considerably reducing its sales and design cycle. “Ours can be a really long process with lots of back and forth,” said Marissa. “Mondopad lets us brainstorm with all parties, in real-time, in a really effective way. Putting a face with a voice through video conferencing adds another level of interaction and engagement. People can collectively view renderings, furniture catalogs and floorplans, providing instant feedback, and collaborate on edits in real-time from any location once they are dialed in to the Mondopad. This greatly expedites turnaround and instantly sends revised information to all parties.”

Using Mondopad for customer collaborations also turns it into a de facto sales demo. “We don’t even talk about Mondopad while we are using it for sales presentations and real-time brainstorming,” said Marissa. “It’s perceived as a tool we use internally to great effect. Eventually the customers become curious and want to know about the touchscreen. At that point, it sells itself.”

Meadows recently moved their Manhattan headquarters to the iconic Lipstick Building. The executive management team, consisting of CEO Sheri David, COO Marissa Allen, and Chairwomen Rosalie Edson, designed a state-of-the-art working showroom facility including conference space, as well as formal and informal meeting spaces to showcase the beautiful and seamless integration of technology and furniture. Adding sophisticated collaboration technology with video conferencing capability was an important component. Meadows needed a powerhouse solution that could perform triple duty: support intra-office multi-party design collaboration, host interactive sales presentations and demonstrate, first-hand, how collaborative technology could work in dynamic, real-life office environments.

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