SHAKOPEE, Minn. — April 2, 2013 — Remote Technologies Incorporated (RTI) today announced that readers of CE Pro magazine have selected the company as a 2013 Quest for Quality Award recipient. RTI was recognized with a Platinum award in the “Manufacturers: Technical Support” category for its dedication in supporting the technical needs of its dealer community.
The third annual CE Pro Quest for Quality Awards program honors manufacturers and distributors for excellence in customer service. Platinum, Gold, and Silver winners were determined by the results of a readership survey conducted by CE Pro in February, when respondents were asked to evaluate the quality of service of manufacturers and distributors based on a number of attributes, including technical support.
“For our dealers, blending a variety of third-party products into one seamless integrated system can be extremely challenging, so it is vital that they have a very capable and effective technical support team backing them up,” said Pete Baker, vice president of sales and marketing for RTI. “At RTI, we believe our support is second to none, and it is very gratifying to know our dealers feel the same way. I’d like to thank the members of our technical support team for their exceptional representation of RTI every day and our dealers for acknowledging their efforts with this award.”
The winners of the Quest for Quality Awards will be recognized in the April issue of CE Pro.
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About Remote Technologies Incorporated (RTI)
Remote Technologies Incorporated (RTI) is a leading control systems manufacturer offering innovative, sophisticated, and user-friendly devices for professionally installed electronic systems. The company’s wide array of award-winning handheld and in-wall universal controllers, central processors, audio distribution systems, and accessories are marketed exclusively through a worldwide network of professional integrators. For complete control and monitoring over electronic systems from virtually anywhere in the world, the power of RTI is available on iPhone(R), iPod touch(R), iPad(R), and Android(TM) devices through the company’s RTiPanel application, just as the award-winning RTI Virtual Panel program offers access and control via any PC running Microsoft(R) Windows(R). All RTI solutions are programmed through the company’s world-renowned Integration Designer(R) software, easily allowing dealers to provide a completely customizable user interface for intuitive command over the entire electronics system.
Founded in 1992 with a committed focus on the custom installation market, RTI offers a number of award-winning support and incentive programs to its dealers, including educational opportunities through the Advanced Control University (ACU), and the popular Control Bucks and Dealer Accommodation programs. In addition, through RTI’s Integration Partner Program, the company has reached out to manufacturers across the industry to ensure that RTI products integrate seamlessly with a wide variety of components and systems.
Additional information on RTI and its innovative control solutions is available at
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PR Link:
www.ingearpr.com/RTI/130402.zip
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