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RTI Increases its Focus on the Dealer Experience; Hires New Senior Design and Programming Consultants

SHAKOPEE, Minn. — Sept. 8, 2017 —

 RTI, a leading control and automation manufacturer for residential and commercial applications, today announced that the company has strengthened its dealer support team with the addition of Vincent Bova and Luke Augustakis to new Senior Design and Programming Consultant positions. In their new roles, Bova and Augustakis are responsible for pre-sales and distributor support consultation, in addition to individual training and systems design programming services. 

“We created the Senior Design and Programming Consultant position as part of our renewed focus on service and support for our dealers and distribution partners,” said Ed McConaghay, CEO of RTI. “With their extensive knowledge of the custom installation industry, Vincent and Luke are integral to creating the ultimate experience for our customers, and we couldn’t be more thrilled to welcome them to our team.” 

For the past 10 years, Bova has owned his own custom integration company, Total Control Remotes, specializing in dealer-to-dealer programming and design services. He also has over 20 years of experience in the financial industry, and previously served as Director for a major investment bank. Bova works with RTI’s North American dealers.

“I’m eager to be working for a company I believe in, doing what I love,” said Bova. “RTI’s dedication and focus on providing the ultimate dealer experience has never been more absolute. It’s a great time to be an RTI customer, and I look forward to sharing my experiences working with the company’s products in my new role.”

Augustakis has held the position of Automation Programmer for integrators such as Fi Audio Visual and Hayman’s Integrated Systems, where he was responsible for all aspects of business management, software testing, and high-level installation. He has also sub-contracted for a variety of additional integration companies. Based in Australia, he works with RTI’s dealers in the Asia-Pacific region.

“Having spent my career with integration companies, I know how integral manufacturer support can be to a project and in driving a business forward,” said Augustakis. “I’m excited to be working with a company that places such a premium on servicing its customers and look forward to contributing to its success.”

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About RTI

Celebrating 25 years of innovation, RTI delivers the connected world to users’ fingertips via advanced control and automation systems for residential and commercial applications. The company’s award-winning solutions let users take complete control over their home or business with ease, bringing together entertainment, distributed A/V, lighting, climate, security, and more into one simple user interface. For dealers, RTI’s systems are backed by the company’s renowned Integration Designer(R) programming software, which allows them to deliver a completely customized control experience and powerful third-party integration.

Guided by a passion for redefining the limits of engineering, the RTI portfolio of powerful, yet affordable, central processors, A/V distribution products, Apple(R) and Android(TM) apps, in-wall touchpanels, and beautiful handheld remotes deliver smart and reliable control in elegant form factors. Part of the RTI family of innovative control solutions, the Pro Control line of easy-to-program handheld remote controls, control processors, and ProPanel(R) app are engineered with RTI’s advanced capabilities built-in and bring unprecedented value to professionally installed electronic systems. Together, RTI and Pro Control are setting the standard for enhanced, fully customizable control and automation solutions for every application.

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