At InfoComm 2025 (Booth #3275), Utelogy will debut a suite of significant enhancements to its cloud-based platform, advancing its mission to deliver the most flexible, scalable, and intelligent solution for managing AV and UC environments across the enterprise. With powerful new capabilities in AI, configuration, analytics, and integration, Utelogy continues to lead the industry in secure, hardware-agnostic remote management.
Secure, Easy-to-Deploy Conversational Interface
Intuitive and accessible to users at all levels, the integration of Agentic AI with Utelogy’s MCP Server brings control, insight, and automation directly to the people who rely on it every day. Securely connect Agentic AI to your Utelogy Platform to reduce complexity and unlock deeper insights through natural language interaction—via chat or voice. The experience is highly secure, leveraging OAuth 2.0 authentication, and as easy to deploy as installing the Utelogy AI app approved applications. It empowers IT and AV teams to manage sophisticated workflows, execute bulk operations, and troubleshoot issues in real time through a simple, conversational interface.
Save Time, Money, and Meetings
Whether orchestrating firmware updates or analyzing building usage metrics to recommend energy-saving measures, Utelogy’s AI turns operational data into intelligent, actionable outcomes. In parallel, Utelogy is rolling out a reimagined analytics experience, including pre-built dashboards to encompass detailed room usage, occupancy, utilization, and call performance. These insights allow teams to make data-driven decisions that improve efficiency, reduce downtime, and optimize resource allocation.
Seamless Support for Distributed Environments
Also being unveiled at InfoComm is Configuration-in-the-Cloud, allowing users to remotely add and edit Locations, Rooms, and Devices directly within the Utelogy Cloud Portal. This capability enables seamless setup and support for distributed environments, paving the way for large-scale configuration and bulk editing tools. Combined with the Utelogy intuitive browser-based platform, organizations can now deploy and manage complex estates remotely from anywhere in the world.
Redundancy and Resiliency
Enhancements to the user interface deliver modern design, improved accessibility, and an even more intuitive user experience. For organizations with high-availability requirements, Utelogy introduces a new High Availability Deployment Model, providing redundancy and resiliency in mission-critical environments.
Seamless Workflows
To further support integration across IT ecosystems, Utelogy’s new Webhooks framework allows real-time alerts to flow into third-party systems, streamlining workflows across platforms, such as ITSM, ticketing, messaging, and automation tools.
All these innovations are underpinned by the continued expansion of the Utelligence Technology Partner Program, which powers Utelogy’s market-leading library of drivers and integrations. As the only vendor delivering truly agnostic monitoring, management, AI-powered automations, and control, Utelogy gives organizations the flexibility to unify diverse AV/UC environments and unlock real measurable return on investment.
Visit Utelogy at Booth #3275 to see how these advancements are redefining the future of enterprise AV/UC management.
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