Kabob Users Can Log Into the VORTEX Platform Through Their Accounts to Access Unlimited Device Connections and User Accounts with a Simple Subscription, Enabling Remote Management of Store Surveillance, Real-Time Operations Monitoring and Advanced AI-Powered Insights
SAN JOSE, Calif., USA, Dec. 4, 2024 – Recognizing the growing demand from chain enterprises to boost operational efficiency through cloud security solutions, VIVOTEK (TWSE: 3454), the global leading security solution provider, has announced a partnership between its AI-Powered cloud surveillance platform, VORTEX, and Kabob, a Taiwan startup providing one-stop cloud management solutions for retail stores. This collaboration aims to revolutionize retail management, initially targeting the U.S., Japan, and Taiwan markets, benefiting more than 450 chain brands and approximately 15,000 stores.
“Kabob users can log into the VORTEX platform through their accounts to access unlimited device connections and user accounts with a simple subscription, enabling remote management of store surveillance, real-time operations monitoring, and advanced AI-powered insights,” explained Albert Lin, VIVOTEK USA general manager. “With VORTEX, retailers can analyze crowd flow patterns, recognize vehicle license plates, and refine marketing strategies to unlock new business opportunities.”
Boosting Retail Security Efficiency While Ensuring Privacy
Managing hundreds, or even thousands, of retail outlets simultaneously poses a significant challenge for chain enterprises. VORTEX’s high versatility and robust security features are specifically designed for fast-paced business environments, offering smart management services for retail stores, shopping malls, and other venues requiring multi-site monitoring. VORTEX’s flexible hybrid cloud architecture provides seamless integration with its cloud-native cameras for precise AI video analytics and anomaly alerts. For retailers using existing network cameras, VORTEX enables cloud connectivity via VIVOTEK’s network video recorders, facilitating real-time remote management and event detection. This ensures store safety, smooth operations and maximum cost-effectiveness and security performance.
“VORTEX incorporates advanced encryption, secure network transmission, and privacy management measures to safeguard user data and video information, including end-to-end encryption, Single Sign-On (SSO) and Multi-Factor Authentication (MFA),” Lin continued. “Moreover, VORTEX offers up to 10 years of warranty and flexible subscription licensing, all compliant with the U.S. National Defense Authorization Act (NDAA) and Trade Agreements Act (TAA).”
AI-Driven Insights to Enhance Customer Engagement and Brand Loyalty
Beyond security, VORTEX leverages its AI technology to identify hotspots with high foot traffic and to recognize license plates of frequent visitors. By integrating these capabilities with in-store marketing activities, VORTEX boosts customer interactions, increases sales, and enhances customer satisfaction. Lin added, “By combining video analytics technology with our camera hardware-software integration and the VORTEX cloud platform, alongside Kabob’s extensive experience in retail, we aim to deliver an all-in-one solution that maximizes benefits for retailers while creating a safer and more satisfying consumer experience.”
Jeff Jones, CEO of Kabob Americas, added, “VORTEX’s AI-powered security services provide users with cost-effective smart security and operational solutions. We believe this innovative cloud platform will deliver a safer, more convenient and intelligent experience in commercial environments.”
For more information on VORTEX, please visit www.vortexcloud.com.
VIVOTEK continuously updates its service content. For the latest updates on VIVOTEK products and services and for more information about VIVOTEK and its comprehensive product line, please visit www.vivotek.com.
About Kabob
Kabob specializes in integrating content management, store operations, and personnel management into a comprehensive solution. Its platform encompasses “Screen” (digital signage management), “Sound” (in-store music management), and “People” (talent management). Through a single platform, users can seamlessly manage store applications across all scenarios, significantly improving the operational efficiency and customer experience of chain brands. By incorporating AI, device integration, automation, and employee applications, Kabob delivers an efficient and reliable management system.
Currently trusted by over 500 brands, Kabob’s platform is deployed in more than 30,000 stores across Southeast Asia, Taiwan, Greater China, Japan, and the United States. The company also has agent service locations in the UK and Australia, making it the preferred partner for optimizing brand operations. For more information, visit https://www.kabob.io/.
About VIVOTEK
VIVOTEK Inc. (TAIEX: 3454) listed on TWSE in 2011. With offices in the U.S., Netherlands, India, Mexico, and Japan, VIVOTEK is a leading provider of IP security solutions, ensuring safety worldwide. With more than 20 years of industry experience, we have been driving R&D breakthroughs for decades. Via a global network of countries, we serve system integrators building intelligent solutions for end-users around the world.
Established in Taiwan in 2000, we’re renowned for our expertise in imaging and audio technology, specializing in IP cameras, video management software, VSaaS, and AI video analytics. In 2017, we became part of the Delta Group, a global leader in power and thermal management solutions, serving as the security core of Delta Building Automation Business. Since our 2021 rebrand, we’ve focused on becoming a safer, smarter, and more sustainable brand. This year, our Make Tomorrow Easier, Today campaign aims to embody our slogan “We Get The Picture”. For more, visit www.vivotek.com.
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