Promotion Underlines Company’s Continued Commitment to Quality Customer Experience
BEAVERTON, Oregon — Oct. 30, 2014 — Biamp Systems, a leading provider of innovative, networked media systems, today announced the promotion of Kiley Henner to director of customer experience. In his new role, Henner will oversee the company’s applications engineering, training/education, and customer service departments as Biamp(R) continues expanding its focus on providing an unrivalled customer experience and complete satisfaction.
“The customer experience has always been paramount to Biamp as we work to support our clients’ success in their ongoing endeavors,” said executive vice president of operations for Biamp, Matt Czyzewski. “One of Kiley’s many strengths is his commitment to clients, as well as to the applications engineering and training departments he leads. This expanded responsibility is a natural fit as he works to make us an even stronger partner for our customers.”
Biamp has long been dedicated to delivering superior value and exceptional customer experiences. These efforts were recently recognized at this year’s InfoComm in Las Vegas when the company was named as one of only six winners of the second Annual Global Excellence Awards, which recognize leading AV and UC manufacturers/vendors for their commitment to delivering superior value and exceptional customer experiences. This marks the second consecutive year that Biamp Systems has earned this accolade.
Henner, who has been with Biamp since 2001, expressed his eagerness to tackle this new role. “I truly enjoy connecting with our customers and ensuring that they get the most out of our products,” he said. “I’m proud to have been a Biamp employee for more than 10 years, and I look forward to making the best customer experience in the industry even better.”
More information about Biamp is available at
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About Biamp Systems
Biamp Systems is a leading provider of innovative, networked media systems that power the world’s most sophisticated audio/video installations. The company is recognized worldwide for delivering high-quality products and backing each product with a commitment to exceptional customer service.
The award-winning Biamp(R) product suite includes the Tesira(R) media system for digital audio networking, Audia(R) Digital Audio Platform, Nexia(R) digital signal processors, Sona(TM) AEC technology, and Vocia(R) Networked Public Address and Voice Evacuation System. Each has its own specific feature set that can be customized and integrated in a wide range of applications, including corporate boardrooms, conference centers, performing arts venues, courtrooms, hospitals, transportation hubs, campuses, and multi-building facilities.
Founded in 1976, Biamp is headquartered in Beaverton, Oregon, USA, with additional engineering operations in Rochester, New York, USA, and Brisbane, Australia. For more information on Biamp, please visit
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