|To all Extron Customers Worldwide:
We are quickly responding to the impact of the COVID-19 Coronavirus and I felt it was important to update you on the status of Extron operations. I’m pleased to report that Extron remains fully operational in all respects, including product delivery, manufacturing, technical support and engineering. At this time, we anticipate no reduction in our capacity to deliver product or in our ability to provide the world-class technical support that you have come to expect from Extron.
Our top priority is the health and safety of our employees and our customers. As such, we have put in place new policies and practices that align with the recommendations of the various government and health authorities who are addressing the impact of the COVID-19 Coronavirus. These include:
As we go forward, I’d like to point out some specific services that remain available to you, our valued customers:
Finally, I have instructed Extron staff that all support activities and orders for products identified for use in critical infrastructure projects, especially those addressing COVID-19 Coronavirus services will receive top priority.
We are closely monitoring the COVID-19 Coronavirus situation on a daily basis and will continue to provide updates on Extron operations should any further changes become necessary. My hope is that you and your families remain safe and healthy through all of this.
Thank you for your support and remember: Extron is here to support you!