Partnership Leverages Emerald® KVM Systems to Address Requirements of DACH Region’s First Responders, Plus Energy and Production Sectors
MUNICH — Dec. 4, 2023 — Black Box® is partnering with HETEC, a pioneer in high-end digital processing, to deliver turnkey video monitoring systems with the features and performance essential in first responder control rooms, as well as for control room environments in the energy and production sectors, across Germany, Austria and Switzerland. Building on a long history of collaboration, the two companies will provide a complete offering of KVM-over-IP solutions, including the acclaimed Black Box Emerald® DESKVUE receiver, with local consulting, installation, support and maintenance services supplied by HETEC experts.
“The Black Box Emerald ecosystem, including the Emerald DESKVUE receiver, is both unique and feature-rich and a ‘must have’ in rounding out our solution offering,” said Michael Muncz, Technical Manager at HETEC. “We also appreciate that the Emerald development team is located in Europe, enabling fast, effective access not just for tech support but also to make feature requests for this great technology.”
Emerald KVM-over-IP solutions enable infinitely scalable access to physical and virtual machines — anywhere and anytime — over an existing IP network, WAN or even the internet, allowing for optimized control room infrastructure and workflows. Advanced security and low bandwidth consumption give users the ability to incorporate remote users at distributed locations.
The award-winning Black Box Emerald DESKVUE small-form-factor device is at the heart of the offering from Black Box and HETEC. The receiver enables simple, customizable control and system monitoring — for up to 16 different physical or virtual systems simultaneously — at a local console using up to four 4K or curved (5K) monitors. All systems are displayed as individual windows that can be arranged as if on a video wall. Switching between systems happens automatically in the background as users perform their tasks, removing any need for manual switching commands — or even awareness of system changes. The system itself incorporates the latest security features and supports multisite deployments.
“We are proud to strengthen our existing relationship with HETEC,” said Frank Nölken, Director KVM Business Development at Black Box. “While the company has long been a supplier to Black Box, we’re extending the relationship and building a two-way partnership with HETEC as a Black Box customer as well, adding a great sales network with a great track record.”
Further information about Black Box and the company’s products and services is available at www.blackbox.com.
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About HETEC Datensysteme GmbH
HETEC Datensysteme GmbH, founded in Munich in 1988, is one of the pioneers of high-end video installation and KVM switching technology on the German market. HETEC develops and distributes products and solutions for digital signage, control room installation and server management, KVM systems, remote access connections over IP, large screen displays, and system monitoring. Customers include banks, insurance companies, administrations, industrial companies, broadcasters, hospitals and data centers. HETEC’s own developments are “made in Germany”. In addition to its own products, HETEC offers devices from numerous renowned manufacturers and develops cross-manufacturer solutions that are ideally tailored to individual customer requirements. A new addition is the marketing of the Black Box Emerald® ecosystem, including the Emerald® DESKVUE receiver. Everything from a single source: control room solutions from HETEC www.hetec.de .
About Black Box
Black Box® is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services to businesses across the globe. The breadth of our global reach, continuous innovation, and depth of our expertise accelerate customer success by bringing people, ideas, and technology together to solve real-world business problems. Our IT infrastructure solutions, services, and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market across six continents.
To learn more, visit the Black Box website at www.blackbox.com. Follow the company on X, formerly known as Twitter, @BlackBox_ns. Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, LLC.
All other trademarks referenced herein are the property of their respective owners.
Link to Word Doc: www.wallstcom.com/BlackBox/231204-Black_Box-HETEC.docx
German Translation: www.wallstcom.com/BlackBox/231204-Black_Box-HECTEC-DE.docx
Image Link: www.wallstcom.com/BlackBox/Black_Box_Emerald_KVM_Over_IP.jpg
Image Caption: Black Box Emerald® KVM-over-IP platform provides exceptional flexibility and the low bandwidth usage essential to state-of-the-art signal routing and centralized management.
Image Link: www.wallstcom.com/BlackBox/Frank_Nolken.JPG
Image Caption: Frank Nölken, Director of KVM Business Development EMEA, Black Box Deutschland GMBH
Image Link: www.wallstcom.com/BlackBox/Michael_Muncz.jpeg
Image Caption: Michael Muncz, Technical Manager at HETEC
