BLUFFDALE, Utah, and NEWARK-ON-TRENT, U.K.—Dec. 3, 2025—Listen Technologies, a leading provider of advanced wireless listening solutions for 27 years, and Ampetronic, a global leader in hearing loop systems, announced two promotions and a new hire. The brands have promoted David Serpa to vice president of finance, and Sam Burkinshaw to head of strategic business development and partnerships. They have welcomed Irene Kondos as global inside sales and customer success manager. The promotions and hire support Listen Technologies’ and Ampetronic’s continued growth and sales of their assistive listening solutions.
Listen Technologies and Ampetronic are increasing audio accessibility with assistive listening solutions
As strategic partners, Listen Technologies and Ampetronic have combined their complementary assistive listening and communication solutions into one portfolio. They also co-developed the first Auracast™ based assistive listening system, Auri™. Their award-winning solutions are installed in venues worldwide.
Read more about Listen Technologies’ and Ampetronic’s strategic partnership.
Serpa, Burkinshaw, and Kondos play important roles in helping Listen Technologies and Ampetronic advance their shared mission to make audio accessible to everyone.
Promotions support Ampetronic | Listen Technologies’ market expansion
As vice president of finance, Serpa works closely with the executive team to shape financial strategy and support growth initiatives. He drives forecasting, budgeting, and scenario-planning and ensures financial decisions are data-driven and aligned with the organization’s long-term goals. He mentors the finance team and collaborates with sales, operations, and product leaders to drive results across the business. Previously, Serpa was the financial controller at Listen Technologies.
“David leads with confidence, insight, and impact. He anticipates what the business needs next, simplifies complexity, and has built trust across the organization. His financial expertise, counsel, and management have been instrumental to our success,” said Maile Keone, president and CEO of Ampetronic | Listen Technologies.
In his new role, Burkinshaw works closely with marketing, product management, sales leadership, and partners to shape go-to-market strategies and support the evolution of the full Ampetronic | Listen Technologies product portfolio. He also leads the exploration of new partnership opportunities and emerging technology collaborations. Previously, Burkinshaw served as head of business development at Ampetronic | Listen Technologies.
“Sam has done an exceptional job building the bridge between strategic business development and marketing, creating meaningful market engagement that fuels growth and opportunity. His work aligns marketing and vertical market expansion, ensuring both move forward together. By collaborating with end users, channel partners, and industry stakeholders, he continues to uncover new opportunities that advance our products, our markets, and our mission,” said Kim Franklin, chief marketing officer at Ampetronic | Listen Technologies.
New hire supports sales and delivers exceptional customer service
As the global inside sales and customer success manager, Kondos drives revenue growth, ensures outstanding customer interactions, and supports international partner engagement. She collaborates across functions, ensuring inside sales activities are aligned with company goals.
Before joining the Listen Technologies and Ampetronic teams, Kondos led sales and business development for a company in the language industry. In that role, she used and recommended Listen Technologies solutions to support interpretation and language distribution.
Kondos reports to Martin French, vice president of global sales at Ampetronic | Listen Technologies. French commented on Kondos, “Irene has a record of success leading international inside sales teams and delighting customers with solutions that enable communication. Her experience, collaborative workstyle, and commitment to service align perfectly with Listen Technologies’ and Ampetronic’s ‘customer-centric’ culture and passion for advancing audio accessibility.”
“We welcome Irene to the Listen Technologies and Ampetronic
teams and congratulate David and Sam on their new roles. It’s great to have them on this journey with us as we continue to bring the latest in assistive listening and accessible audio solutions to venues and end users around the world,” said Keone.
About Ampetronic | Listen Technologies
Unified under the Allvida family of companies
At the forefront of supplemental audio, assistive listening, and communication innovation, Listen Technologies and Ampetronic are dedicated to making audio accessible to everyone. Our solutions empower individuals to connect, engage, and experience the world through exceptional audio. From hearing loop systems to advanced wireless technologies like Auri™, ListenWIFI, and ListenTALK, we deliver innovative solutions tailored to diverse environments, including theaters, houses of worship, educational institutions, transportation hubs, and corporate settings.
Listen Technologies and Ampetronic have combined resources and over 65 years of collective expertise to advance accessibility, drive innovation, and expand our global impact. Guided by a shared mission and a single leadership team, we invest in next-generation solutions to meet the evolving needs of customers, partners, and end users worldwide. To learn more, please visit www.listentech.com and www.ampetronic.com.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. The Auracast™ word mark and logos are trademarks owned by Bluetooth SIG, Inc. Any use of such marks by Listen Technologies Corporation and Ampetronic is under license. Other trademarks and trade names are those of their respective owners.
Media Contacts:
Kim Franklin
Ampetronic | Listen Technologies
+1 801-542-7720
Marybeth (McLean) Roberts
For Ampetronic | Listen Technologies
+1 951-553-3343
