New Feature Allows Layer-3 Configured 3G Systems to Send Diagnostic Data to Just Add Power, Reducing the Need for On-Site Visits by Installers
SEMINOLE, Fla. — May 7, 2020 — In response to the COVID-19 pandemic, Just Add Power, a leader in video-over-IP distribution, today introduced the EZLogger remote logging tool. Available as part of the justOS B2.0.5 firmware via a free update, the new tool allows layer-3 configured Just Add Power 3G systems to send the company diagnostic data.
Unlike other products on the market that require constant monitoring to detect issues, Just Add Power’s EZLogger tool eliminates the need for remote monitoring. With the feature enabled, the system automatically sends Just Add Power the data the company requires to analyze issues, reducing on-site visits by installers. All that’s needed is an active route to the internet from the Just Add Power network and the justOS B2.0.5 firmware, which can be applied remotely to layer-3 configured 3G systems.
“With a worldwide pandemic, we knew that as a global company we had a responsibility to help protect our installers and their customers in any way possible,” said Bob Curtis, technology development team lead, at Just Add Power. “We created EZLogger with social distancing practices in mind and to provide our installers with the safety they deserve during this unsure time.”
Learn more about EZLogger at https://support.justaddpower.com/kb/article/384-ezlogger-remote-logging/. More information on Just Add Power and its products is available at www.justaddpower.com.
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About Just Add Power
Founded in 1992 by three employees of IBM who were happy to shed their dark suits and red ties, Just Add Power is dedicated to doing tech a little bit differently. Instead of being consigned to the dustbin by planned obsolescence, the company’s high-quality video-over-IP distribution solutions increase in value over time. By offering new devices that are compatible with previous systems and providing free firmware updates when innovations break, Just Add Power respects our end user’s investment in their system. This makes it easy for dealers to engage customers for years of system improvement, while the reliability of the video keeps them coming back for more. Just Add Power is committed to making systems easy to install and easy to use, and our industry-renowned training sessions and technical support team give installers all of the skills and information they need. Whether it’s an unlimited matrix of sources and screens, a video wall, or an architectural installation, our revolutionary design philosophy makes it simple to create an AV system that rocks. www.justaddpower.com
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Image Caption: Just Add Power Deploys EZLogger
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